Order to Cash – Working Capital Hub’s Free Self Assessment Framework
The Order to Cash (OTC) cycle is more than a back-office routine – it’s a strategic driver of liquidity, profitability, and customer satisfaction. How well a company manages OTC directly shapes its Operating Working Capital and cash flow performance. From order entry and credit checks to invoicing, collections, and dispute resolution, every step matters. A strong OTC process shortens payment cycles, reduces bad debt, and strengthens customer relationships, turning sales into cash more quickly and effectively.